Creating systems and processes is key to building a business that can scale and grow easily. When your business is broken down into processes, every key task that keeps your business running becomes predictable, delegatable, measureable, improvable, scalable, automatable and sellable.
Predictable
Creating processes ensures that tasks are completed in the same way, every time. This ensures a predictable and consistent experience for both employees and customers.
Delegatable
With clearly defined processes, all team members can be easily trained with the required skills for completing tasks. Being able to delegate processes ensures you are not reliant on specific employees to keep your business running. This enables you to reallocate tasks based on each employee’s skills.
Measurable
By performing your processes the same way each time, your progress becomes measurable. This means you can easily track your results and predict outcomes from each task.
Improvable
When something is measurable, it is also improvable. When your processes are performed the same way each time, you can look at your measured results to pinpoint what’s working and what’s not — allowing you to continually enhance your processes for optimal performance.
Scalable
Once you have systems that are predictable, repeatable, measurably working and clear enough to successfully delegate, doing more becomes a simple matter of adding resources.
Automatable
Once your processes are documented, you can automate all, or part of the process to improve consistency and scalability. This frees up time for your workforce to focus on tasks that require creativity and human intelligence.
Sellable
People don’t buy your business, they buy your business’s systems. This means that even if your whole team left, customers could count on your systems and processes to still create the experience they paid for. Creating optimised processes is the key to selling your business.
When Should You Implement Processes?
Any business at any stage, from new startups to large companies - should set up processes before performing their first task.
If you don’t have any processes in place yet, it is never too late to start. The sooner you start setting up processes for each task, the easier it will be to change or scale those processes, train others to perform the processes and most importantly, sell those processes — often a company’s ultimate goal.
Are you ready to implement processes?
If any of the statements below resonate with you, creating processes within your business should be your next step.
- You want to run a business that is organised and optimised for selling.
- You perform the same tasks multiple times.
- You train new employees (or will in the future) or delegate tasks to other team members.
- You’re interested in automating some of your processes to improve efficiency.
- You’re struggling to keep up with a never ending list of tasks.
- Managing your internal workload is difficult and this negatively impacts your ability to attract and retain customers.
If you would like to discuss your business processes, don’t hesitate to book in a call with one of our system architects today or download our brochure at vh3.digital.
